Treatment packages terms and conditions: as of 1st of April 2025
Packs are valid for 3 years from the date of purchase
Packs are non-transferrable, they may not be shared by members of the same family nor friends.
As stated on the intake form, less than 24 hours notice is classed as a ‘cancellation’ resulting in 1 treatment less of the pack. These treatments cannot be claimed by Private Health Insurance as you cannot claim treatments you have not received.
A minimum of 24 hours notice is required for appointment changes.
Ahil Ganesan reserves the right to alter or end the sale of packages at any time.
Packages only cover acupuncture treatment itself, not herbal products, supplements or specialised supplies.
Private health fund rebates can be claimed on each individual session within the pack, and receipts are issued per visit.
The initial appointment can be included in a 5 pack or 10 pack- provided the pack is purchased at the initial appointment or first follow-up appointment.
Refunds for unused treatments of a pack may be given (subject to practitioner’s discretion) but will only include the amount the practitioner receives from the sale of packs (and not the clinic’s- which is not in Ahil’s control).
If any doubts please contact Ahil at ahilnaturopath@gmail.com.
Kind regards,
Ahil Ganesan.
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